The Tailored Support of Virtual Tutoring

Type: Article
Topics: School Administrator Magazine, Technology & AI

October 01, 2025

Research substantiates the effectiveness of remote intervention in boosting student achievement systemwide
While still in the early stages, research at Johns Hopkins University on virtual tutoring suggests students can benefit academically from use of the proper model and with effective implementation. PHOTO COURTESY OF ACCELERATE

Student achievement in mathematics and reading has not returned to pre-pandemic levels, plunging students further behind each year. In the 2024 National Assessment of Education Progress, 40 percent of 4th graders and 30 percent of 8th graders performed below basic level in reading, the largest percentage of 8th graders scoring below basic in the assessment’s history.

While the pandemic exacerbated this learning crisis, far too many students have not learned to read or master numeracy. Schools urgently need proven solutions as they are facing ever-tighter operating budgets. Every investment needs to produce measurable impacts on learning that set up students for long-term education and economic success.

Why Virtual?

Our recent research documents the promise of virtual tutoring as a flexible and cost-effective tool for providing tailored support to students, resulting in significant improvements in learning outcomes. The effectiveness of a remote intervention is groundbreaking because the existing body of tutoring research has been limited to in-person tutoring, which has been challenging to scale at the level needed to address the extraordinary student achievement crisis.

In schools where leaders face mounting teacher vacancies or live in communities with limited local tutor pools, assembling a team of in-person tutors who can meet a schoolwide or districtwide demand for intervention is often unrealistic. Many states and districts turned to virtual tutoring during the pandemic, hoping it would overcome common implementation barriers to in-person tutoring.

Thanks to the efforts of organizations such as Accelerate, which have tested and scaled effective, affordable tutoring models, we now have solid evidence that virtual models have the potential to deliver the desired gains in achievement.

The Center for Research and Reform in Education at Johns Hopkins University reported on a 2024 randomized evaluation of Air Reading, a structured virtual tutoring program focused on foundational literacy skills. The study found that 1st-grade students assigned to tutoring four times a week for a semester gained nearly 1.6 additional months of learning. Those who attended at least 40 sessions saw even greater progress.

Other rigorous studies of virtual tutoring programs have found similar results, suggesting that while the research is still in the early stages, the impact that virtual tutoring can have is promising.

Experimental evaluations of the targeted early literacy instruction program OnYourMark and the virtual reading program BookNook resulted in modest but statistically significant effects. Across these studies, students who received a higher dosage of tutoring performed better.

Amanda Neitzel, an education researcher at Johns Hopkins University, says the use of proven models along with well-trained tutors makes all the difference in improving student learning. PHOTO COURTESY OF AMANDA NEITZEL

These studies should be viewed in the context of dozens of other recent studies of in-person and virtual models that had little or no impact on achievement. Not all tutoring works. In fact, without the right model and strong implementation, even well-intentioned programs can waste precious time and resources.

These rigorous studies of virtual models with impact offer valuable insights regarding what makes virtual tutoring effective: The model and how it is implemented matter.

Here are key insights for adopting and managing effective virtual tutoring models.

The right people need to be doing the right things. Effective virtual tutoring uses a well-structured model designed for virtual tutoring and is delivered by a trained tutor. This means the who and the what are critical.

Proven effective models all use a curriculum with an explicit scope and sequence that can be tailored to each student’s strengths and weaknesses using aligned assessments. Tutors are extensively trained and regularly coached on using the content, materials, instructional process, feedback loops and progress monitoring tools, as well as engaging students remotely.

These road-tested packages have a constellation of strategies that work in concert, standing in sharp contrast to on-demand platforms that don’t provide systematic instruction or a homegrown tutoring model in which a vendor provides tutors to remotely review the regular classroom curriculum or help students with homework.

Dosage matters. Schools must ensure consistent and sustained student attendance and engagement. Students who receive tutoring sporadically or inconsistently see little benefit. This means that students meet with the same tutors at least three times a week for a meaningful duration, such as 10 weeks.

The importance of dosage cannot be overstated. Research studies illustrate its importance, as seen in the Air Reading study, where the impacts were an additional 1.6 months of learning for everyone and an added 2.2 months of learning for students who participated in at least 40 sessions.

Because of the importance of regular attendance, the best time to schedule tutoring is during the school day, with school staff ensuring regular participation and follow up when student attendance at sessions drops.

Virtual tutoring models can expand access to educational supports for schools and students. Highly qualified virtual tutors can be sourced beyond the local community, allowing for more flexible scheduling and the delivery of tutoring to multiple students simultaneously. This holds huge promise for the estimated 20 percent of K-12 students who attend rural schools, which often struggle to find enough invested, qualified individuals within driving distance of the school.

Virtual tutoring also presents a solution to metropolitan areas where the high cost of living makes it difficult to recruit and retain individuals to work for an hourly tutor wage. One virtual tutoring provider was able to provide more than 400 students in six rural Texas schools with certified teachers as tutors. The ability to recruit tutors in other states enabled the provider to hire a robust team that possessed the desired qualification of teacher certification.

Virtual tutoring also broadens the options for baking tutoring into the master schedule. Schools that want to schedule tutoring for all students during a single intervention block often struggle to recruit and retain enough in-person tutors to work in a school for one session almost daily. Virtual tutors, however, don’t have to travel and can seamlessly pivot to serving students in other parts of the country as part of their workday.

Infrastructure and school-level factors are critical to support program implementation. Schools need reliable technology, on-the-ground staff to track attendance and student progress, and a system to quickly address implementation challenges. The most effective tutoring is fully integrated into the school, with school staff actively engaged.

Even if school staff themselves do not provide tutoring, they should communicate with the virtual provider to stay informed about student attendance and progress. This means regular check-ins accompanied by real-time data-sharing.

School staff also must be ready for the inevitable technical challenges. Engaging the IT staff early ensures they are well-equipped for success. This school-level coordination often is the difference between virtual tutoring that closes learning gaps and virtual tutoring that has little impact on student achievement.

Practical Steps

How can school leaders assess whether virtual tutoring is a good fit for their schools and students? They can start by asking the right questions. First, ask whether the program is evidence-based and request the research study to determine its rigor and persuasiveness (e.g., is it a randomized evaluation?) and to assess whether the study’s students and context are sufficiently similar to yours (i.e., is it generalizable?).

Second, understand the model. What is the dosage? What specific skills will be addressed? How will student progress be assessed? How are tutors recruited and trained?

Virtual tutoring has the potential to provide quality academic support to students who have been lagging behind in grade-level learning. PHOTO BY ACCELERATE

Third, learn more about the organization’s capacity. Can they deliver their program to the number of students and grades you wish to serve? Work through the schedule ahead of time to ensure their tutors are available during designated tutoring times.

Fourth, ask about the specific supports the school can provide to ensure success. Is a school-level coordinator needed? How much time will that require? What information or data does the school need to collect? How often will progress and attendance reports be provided? It also may be helpful to ask for a reference from another school district currently implementing the program, which can help uncover the “secret sauce” for high-quality implementation.

Finally, understand the value. Was this model worth it? Before you begin tutoring, identify what success looks like and plan for an evaluation to ensure you’re on track. Have a way to check whether the program was implemented as intended and whether student outcomes have improved as much as desired. Then track the true costs of the program, not just the direct costs from the vendor. The tutoring cost tool, developed by Accelerate (accelerate.us/cost-tool), can help the district understand the true cost of the program.

Prospective Gains

Virtual tutoring isn’t a one-size-fits-all solution, but it has the potential to scale high-quality academic support to students who need it the most. With decision making guided by evidence, thoughtful planning, strong implementation and real-time monitoring, schools can ensure that tutoring not only reaches more students but also helps them achieve meaningful learning gains. 

Amanda Neitzel is the deputy director of evidence research with the Center for Research and Reform in Education at the Johns Hopkins University School of Education in Baltimore, Md. Nathan Storey is an educational research associate with CRRE. Jennifer Krajewski is director of outreach and engagement for ProvenTutoring, housed at CRRE. Matthew Steinberg is managing director of research and evaluation at Accelerate.

Ector County’s Real-Time AI Support of Its Tutors
Lilia Nanez says the use of Tutor CoPilot, an AI tool, increased students’ test scores during her time as associate superintendent of curriculum and instruction in the Ector County schools in Odessa, Texas. PHOTO COURTESY OF ECTOR COUNTY INDEPENDENT SCHOOL DISTRICT

By Lilia G. Nanez

In the heart of west Texas, the Ector County Independent School District is pioneering a promising new approach to student support through the integration of artificial intelligence-powered tutoring assistance.

Facing the nationwide challenge of scaling high-quality tutoring, especially amid growing reliance on novice tutors, our district piloted Tutor CoPilot, an AI-informed tool to elevate the quality of virtual math tutoring in real time.

As part of the first randomized controlled trial across nine district schools, more than 1,780 students performing below grade level received virtual tutoring, with nearly 875 tutors leveraging Tutor CoPilot.

Unlike traditional AI tools that engage directly with students, Tutor CoPilot operates behind the scenes, offering tutors live, expert-informed suggestions during sessions. Whether it’s providing a worked example, simplifying a question, or prompting deeper student explanation, the AI empowers tutors to make timely, effective instructional decisions — while preserving their agency and professional voice.

Promising Gains

The impact has been remarkable. Students whose tutors used Tutor CoPilot were four percentage points more likely to pass end-of-session exit tests, an assessment of a student’s understanding of the concept addressed during the tutoring session. The gains skyrocketed to 14 percentage points when tutors actively engaged with the tool. Notably, Tutor CoPilot proved especially beneficial for less experienced tutors, helping close the gap between novice and seasoned educators.

Even more remarkable were the results on the State of Texas Assessment of Academic Readiness, or STAAR, exam. Ector County students engaged with the tutors who leveraged the Tutor CoPilot for math experienced the following gains: 40 percent of students reached limited STAAR progress, 51 percent reached expected STAAR progress, and 8.5 percent attained accelerated STAAR status. These students had been well behind their peers in their math learning.

As the district continues to study its long-term impact, the district’s venture into human-AI collaboration stands as a model of how technology can meaningfully support educators and accelerate student learning. Because the tool is an open-source design, districts are able to use it in collaboration with the . The future looks bright for expanding access to high-quality, scalable tutoring solutions across the nation.

Lilia Nanez, who departed Ector County District in Odessa, Texas, as associate superintendent in July, is area sales director for the K-12 adaptive learning company HMH in Boston, Mass. 

Lifting Our Literacy Game Through Ignite Reading and Tutors
Almudena Abeyta, superintendent in Chelsea, Mass., adopted Ignite Reading for districtwide use to tutor students with English literacy needs. PHOTO BY SUZANNE KREITER/THE BOSTON GLOBE VIA GETTY IMAGES

By Almudena G. Abeyta

When our teachers first learned about a new online reading intervention, they were skeptical because they had seen online programs come and go with mixed outcomes.

Having just navigated the challenges of virtual learning during the pandemic and seen other online reading programs fail, their doubts were understandable. After receiving some training, however, they agreed to give the program a try.

What makes Ignite Reading truly effective is a combination of key factors we in Chelsea, Mass., refer to as the “secret sauce.” The intervention takes place during the school day, specifically within the literacy block, targeting students who are not yet reading at grade level.

Students receive 15 minutes of focused, explicit reading instruction every day from a highly trained tutor using a science-based curriculum. The curriculum is designed to build phonemic awareness and help students crack the code of reading.

Moreover, the program is personalized for each student, ensuring consistent, one-on-one tutoring with the same instructor each day, making the tutor a familiar and integral part of the student’s school routine. Because students receive instruction from the same tutor each day, the students build positive relationships with their tutors, a contributing factor in learning.

Eager Participants

In our 1st-grade classrooms, Ignite Reading has become a highlight of the day. Students eagerly grab their Chromebooks, knowing their tutor is ready to work with them. This consistency and personal connection with the tutor are significant facets. As part of our commitment to understanding each student’s individual journey, our Ignite Reading tutors help us know our students by name, strength and story.

The results speak for themselves. At the beginning of 2024-25, only 16 percent of students were on benchmark, but by the end of the school year, that figure had risen to 50 percent. Additionally, tutored students gained 0.9 months of additional learning, a meaningful gain that helps close the gap of unfinished learning. English learners gained 1.4 months of additional learning and students on IEPs gained 0.09 months of additional learning, almost the same as regular education students.

In what world do you have 300 highly trained reading instructors in the classroom providing interventions? We do not have the staffing to meet these needs. While the students receive tutoring, the students who are on grade level or above receive accelerated instruction from the teacher. By receiving individualized attention, the latter students overcome feeling neglected when their teachers focus on those in the classroom with greater needs.

Personal Connections

This success demonstrates the power of personalized, science-based instruction combined with strong student-tutor relationships. The Ignite Reading program not only has improved literacy skills but also has reinforced the importance of individualized attention for students.

One 1st-grade student was struggling with being away from his mom after the summer break. Every day his Ignite tutor would tell him how happy she was to see him and work with him. That personal connection helped draw him in. He started the year needing intensive intervention and ended the year above grade level.

At a time when schools face staffing shortages and widening achievement gaps, Ignite Reading offers a scalable, high-impact solution that elevates our neediest youngsters. Imagine a world where every student has a personal, daily connection with a trained literacy expert, where no one falls through the cracks because support is tailored, consistent and rooted in what works. This is a movement to ensure every child is literate by 3rd grade.

Almudena Abeyta is superintendent of Chelsea Public Schools in Chelsea, Mass. 

A Micro-Credential for Effective Tutoring

By Korbi Adams and Nati Rodriguez

Korbi Adams

By this point in the fall semester, educators have some indication of which students are likely to thrive and who will need extra support. A new development in tutoring aims to have a macro effect on academic achievement and student success: the micro-credential.

The recently introduced High-Impact Tutoring Micro-credential draws from Stanford University’s National Student Support Accelerator and the Community Educator Learning Hub at Arizona State University’s Mary Lou Fulton College for Teaching and Learning Innovation to enhance effective tutoring of K-12 students.

The micro-credential strengthens tutors’ interpersonal facilitation and instruction skills through scenario-based prompts, structured reflection and session analyses. Trained university faculty then evaluate the tutors’ work against criteria from Stanford’s definition of high-impact tutoring. The latter is defined as intensive, relationship-based and individualized, which national research shows bolsters student success.

While data on the one-year-old micro-credential’s impact on student outcomes is still incoming, more than 100 micro-credentials have been awarded and 45 are in progress as of mid-summer. Educators who already have leveraged the credential are optimistic.

Building Confidence

Marina Barnett, assistant provost for civic engagement at Widener University in metropolitan Philadelphia, is one of the early adherents. She refers college-aged tutors to the mid-sized urban school district serving about 2,700 students where Widener is located.

“For me, it was an absolute ‘must’ that our tutors had the skills. I think about these young people we’re tutoring the way that I think about my own kids,” Barnett says. “We wanted to make sure that when our student tutors sat with that young person, they knew what they were doing, and they felt confident.”

Widener staff work directly with elementary school teachers in nearby Chester, Pa. to match 4th and 5th graders who need tutoring with undergraduates trained in part through ASU’s Community Educator Learning Hub. It’s a “win-win-win” for the district, which gets quality tutors; for the young students, who spend about 10 hours weekly with tutors attuned to recognizing and calibrating for their individual needs; and for tutors, who receive federal work-study compensation and pre-professional experience.

In addition, Widener tutors who are micro-credentialed are eligible for a pay upgrade, nearly double the Pennsylvania minimum wage they’d normally receive.

“By mandating our students to work with the ASU courses, we were able to increase [their] hourly wages,” Barnett says. “Our students didn’t blink. They signed up. They got their credentials very quickly. And they were ready to move.”

Nati Rodriguez
Underwriting Support

The micro-credential could empower a generation of high-impact tutors and their students. More than 4,400 tutors since 2024 have enrolled in courses with ASU, and 575 registrants from tutoring organizations across the country are slated to soon pursue their micro-credential. The Annenberg Foundation is underwriting the cost of earning a micro-credential for at least 1,000 tutors working in public and nonprofit institutions.

The micro-credential is a move toward formalizing the standards and steps associated with high-impact tutoring, which, when conducted with the same tutor individually or in a small group, significantly boosts student learning, according to research at multiple universities. “Not Too Late: Improving Academic Outcomes for Disadvantaged Youth,” a study published by the Institute for Policy Research at Northwestern University in 2015, said high-impact tutoring can “yield learning gains more than three times greater than other school-based interventions like tech support and professional development — in some cases providing more than one additional year of learning.”

Chicago-based OnYourMark Education partners with schools to provide virtual literacy tutoring for children in kindergarten through 2nd grade across the country. OnYourMark has incorporated the micro-credential into its tutors’ paid professional development.

“There’s so much work to be done to support the growth of students across the country and to provide equitable access to tutoring,” says Jamie Thomas, a senior director at OnYourMark who once taught in Baltimore City Schools. “We know we’re all stronger when we put our heads together and share those best practices and opportunities for growth.”

Korbi Adams is a senior program manager with Next Education Workforce at Arizona State University in Phoenix, Ariz. Nati Rodriguez is the former program director of Annenberg Learner at the Annenberg Foundation.

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